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Case History #6 - Research led to increased market share and subsequent acquisition initiative

Company Type:
Mid 8-figure subsidiary of privately held U.S. based conglomerate with a large European affiliate.
Company Profile:
Long established telecommunications company serving the regional Bell Operating Companies and inter-exchange carrier market.
Technology MarketForce Tasks:
Series of projects culminating in strategic 3-year plan. Research new trends for transmission, switching, and network management requirements in the carrier market. Predict effect of new technology introductions, and evaluate barriers to market entry.
Methodology Highlights:
Obscure and complex market research among a target audience whose general philosophy is not to divulge information. Extract incomplete data and interpret its short and long term ramifications. Also, consider "make versus buy" scenarios and make recommendations accordingly including presentation to Board of Directors.
Key Results:
TMF recommended development efforts applied to certain key new technologies, and new methods of network managment. resulted in company achieving deep penetration and long-term stability in RBOC community as a result of unique approach that matched carriers own migration paths. Steady revenue and profitability increase year over year. Over 100% growth. Company now using TMF services to look for strategic acquisitions.
Main Benefits of Technology MarketForce Involvement:
TMF successfully comnpleted a series of obscure market research projects, and provided innovative interpretation of the results related to required product development from the Client's point of view. Resultant system not only increased market share among existing customers, but helped company withstand aggressive competition from significantly larger companies already present in Client's environments.